Privacy Policy
Last updated: April 28, 2026
1. Introduction
IXO LLC ("CoCounselor," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
2. Information We Collect
We may collect information about you in a variety of ways including:
- Personal Data: Name, email address, phone number, and company information you provide when signing up or contacting us.
- Derivative Data: Information our servers automatically collect when you access our platform, such as IP address, browser type, operating system, and access times.
- Financial Data: Payment information collected by our payment processors (we do not store full credit card numbers).
- Data from Social Networks: If you connect a social media account, we may receive information from that account.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:
- Create and manage your account
- Process payments and billing
- Send you product updates and communications
- Respond to customer service requests
- Monitor and analyze usage and trends
- Improve our platform and services
- Prevent fraudulent activity
4. Disclosure of Your Information
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform, conducting our business, or serving you — so long as those parties agree to keep this information confidential. We may also disclose your information to comply with legal obligations or protect our rights.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the platform and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at info@cocounselor.com.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
IXO LLC
3391 Peachtree Rd NE, Suite 110
Atlanta, GA 30326
Email: info@cocounselor.com
Phone: (404) 414-7993